Trade and Track

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Privacy Policy

Last Updated: December 28, 2025

1. Introduction

Welcome to Trade and Track ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our portfolio tracking and AI-powered investment advisory services.

2. Information We Collect

2.1 Personal Information

  • Account Information: Name, email address, username, and password
  • Profile Information: Contact preferences and communication settings
  • Contact Information: Messages and inquiries submitted through our contact forms

2.2 Financial Information

  • Portfolio Data: Stock holdings, transaction history, purchase prices, and quantities
  • Trading Activity: Buy/sell transactions, dividends, deposits, and withdrawals
  • Market Data: Stock symbols and securities you track or search for

2.3 Usage Information

  • Log Data: IP address, browser type, operating system, and device information
  • Activity Data: Pages visited, features used, and time spent on the platform
  • AI Interactions: Questions asked to our AI adviser and advice received

3. How We Use Your Information

  • Service Delivery: To provide portfolio tracking, analytics, and AI investment advice
  • Account Management: To create and maintain your user account
  • Personalization: To tailor investment insights and recommendations to your portfolio
  • AI Processing: To generate personalized investment advice using AI models
  • Communication: To respond to your inquiries and send important service updates
  • Improvement: To analyze usage patterns and improve our services
  • Security: To detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: To comply with applicable laws and regulations

4. AI Investment Adviser

Important Disclaimer: Our AI investment adviser uses artificial intelligence to analyze your portfolio and provide suggestions. Please note:

  • AI-generated advice is for informational purposes only and does not constitute professional financial advice
  • Your portfolio data and questions may be processed by third-party AI service providers
  • We anonymize and encrypt data before sending it to AI models
  • AI models may occasionally provide inaccurate or incomplete information
  • You should consult with a qualified financial advisor before making investment decisions
  • We do not store AI conversation history beyond the current session

5. Data Sharing and Disclosure

We may share your information with:

  • AI Service Providers: Third-party AI models (OpenAI, Anthropic, etc.) for generating investment advice
  • Market Data Providers: Alpha Vantage, Finnhub, and other financial data APIs for real-time pricing
  • Cloud Services: Hosting and storage providers (if applicable)
  • Analytics Services: To understand usage patterns and improve our platform
  • Legal Requirements: When required by law, court order, or legal process

We do NOT:

  • Sell your personal or financial information to third parties
  • Share your portfolio holdings with other users
  • Use your data for marketing or advertising purposes

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmitted is encrypted using SSL/TLS
  • Authentication: JWT-based secure authentication and session management
  • Password Security: Passwords are hashed and never stored in plain text
  • Access Control: Strict user-based access controls for portfolio data
  • Anti-Spam: Honeypot and time-based validation to prevent automated abuse
  • Regular Updates: We keep our systems updated with security patches

Note: No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

  • Account Data: Retained as long as your account is active
  • Portfolio Data: Retained for historical tracking and tax reporting purposes
  • Contact Messages: Retained for customer service and support purposes
  • AI Conversations: Not stored beyond the current session
  • Deleted Accounts: Data is permanently deleted within 30 days of account closure

8. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Export: Download your portfolio data in a portable format
  • Opt-Out: Unsubscribe from non-essential communications
  • Object: Object to certain processing of your data

To exercise these rights, please contact us through the Contact Us page.

9. Cookies and Tracking

We use session cookies and local storage to:

  • Maintain your logged-in session
  • Remember your preferences and settings
  • Improve platform performance and user experience

You can control cookies through your browser settings, but disabling them may affect functionality.

10. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

  • Alpha Vantage: Stock market data API
  • Finnhub: Real-time financial data
  • AI Providers: OpenAI, Anthropic, or similar services

We recommend reviewing their privacy policies to understand how they handle data.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. International Users

Our services are hosted and operated in [Your Country/Region]. If you access our platform from outside this region, please be aware that your information may be transferred to, stored, and processed in our hosting location.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy with a new "Last Updated" date
  • Sending an email notification to registered users
  • Displaying a prominent notice on the platform

Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Contact Form: Submit an inquiry
  • Email: support@tradeandtrack.com
  • Response Time: We aim to respond within 48 hours